This Privacy Policy describes how your personal information is collected and used when you visit homelights.nl (the "Site") or make a purchase from homelights.nl.
Personal information that we collect
Personal information such as credit card numbers is collected appropriately using SSL technology. Our website will not make the collection of users' personal information its primary purpose. We do not sell users' contact information. We do not use users' personal information or images for advertising without the user's consent.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you visit the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about your interaction with the Site. We refer to this automatically collected information as "Device Data".
We collect Device Data using the following technologies:
"Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
- Log files" record actions that take place on the Site and collect data such as your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files that are used to store information about how you browse the Site.
When you make or attempt to make a purchase via the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as "Order Information".
When we refer to "Personal Data" in this Privacy Policy, we are referring to both Device Data and Order Data.
How do we use your personal information?
We generally use the Order Information we collect to fulfill orders placed via the Site (including processing your payment information, arranging shipment, and sending you invoices and/or order confirmations). Additionally, we use this Order Information to:
- To communicate with you;
- to screen our orders for potential risks or fraud;
- to provide you with information or advertising regarding our products or services, when this is in accordance with the preferences you have shared with us.
We use the Device Data we collect to help us screen for potential risks and fraud (in particular your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Do not follow
We would like to point out that we do not change our data collection and use on our Site when we see a Do Not Track signal from your browser.
Your rights
If you are a resident of Europe, you have the right to access the personal information we hold about you and you can request that your personal information be corrected, updated or deleted. If you wish to exercise this right, you can contact us using the contact details below.
If you are a European resident, you should furthermore take into account that we process your information to fulfill contracts we may have with you (for example, if you place an order via the Site), or otherwise to pursue our legitimate business interests mentioned above.
Data retention
When you place an order via the Site, we retain your Order Information for our records, unless and until you request us to delete this information.
Changes
We may update this privacy policy from time to time, for example to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Cookie Statement
Cookies are small text files that are placed on your computer by a website page. HomeLights uses cookies to optimize the functionality of certain pages of the website. The cookies are also used to remember your settings and preferences, so that we can serve you even better on your next visit.
A cookie from the American company Google is placed via our website as part of the "Analytics" service.
We use this service to track and obtain reports on how visitors use the website. Google may provide this information to third parties if Google is legally required to do so, or to the extent that third parties process the information on behalf of Google. We have no influence on this, but we can point you to the possibility of consulting Google's privacy statement. The information collected by Google is anonymized as much as possible. Your IP address is explicitly not included. The information is transferred to and stored by Google on servers in the United States.
(1) Functional cookies
HomeLights primarily places functional cookies. These cookies are necessary to provide the service you requested. For example, functional cookies ensure that you do not have to log in again on every page after logging in to the website, and these functional cookies remember the forms filled out on the website.
(2) Session cookies
In addition to functional cookies, HomeLights places cookies that are stored on your computer for only a limited time. As soon as you close the web browser, they are automatically deleted. These so-called session cookies are used to track your browsing behavior on the website during a specific visit. HomeLights can use this information to adapt the website to the needs of the visitor.
(3) Permanent cookies
HomeLights also places cookies that remain on your computer for a longer period. These so-called persistent cookies allow your computer to be recognized during a subsequent visit to the website. These cookies enable us to show you a website specifically tailored to your preferences. Because your preferences are already set, you save time on a new visit and the user experience is more pleasant. You can remove cookies from your computer at any time.
Contact us
For more information about our privacy policy, or if you have questions or wish to file a complaint, you can contact us by email at [email protected].